Spa services are available through trilogy massage therapy and skin care. ( on property Located inside the Bernerhof inn) Please visit us at www.trilogymassagetheropy.com or call us at 6039868337. We look forward to meeting you. When Booking a package on the bernerhof's web sight as an add on to your room you still need to reach out to trilogy to book your services.
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Arrival Times- 4pm to 11pm
Check out Time 11:00 am

Cancelation polocies, 5 days outside your resorvation you will recieve a full refund on your deposit less a 25.00 credit card processing fee. Choose a gift voucher and loose nothing. This voucher never expires and you may also use the voucher on our website to book a room. 5 days inside your resorvation and you forfit your deposit. However to be fair we know life happens so we will be glad to email you a gift voucher for the amount paid and you loose nothing. No show or not letting us know atleast 48 hours in advance you cant make your resorvation you forfit your entire deposit. To recieve the gift voucher for any cancelations inside the 5 day window you need to give atleast 48 hours notice to try and fill your room.
In order to confirm a reservation a 50% deposit is required for your total resorvation less the tax. Same day bookings your card will be charged for your full resorvation.
We stoped using any and all 3rd party booking sites. We are a book direct only facility.
NO Children: We are a romantic couple's Inn. No children, We welcome those ages 21+.This is not the apropriate setting for youngsters.
Smoking: We are a non-smoking B&B. We have a strict no-smoking policy in rooms and common areas and will assess a charge of $500 per night for violation of this policy to allow for a complete professional top to bottom cleaning of the guest room We can accommodate smokers in an outside public smoking area by our firepit.
Videos/photographs: Any videos and or photographs of the property IE the bernerhof inn are owned by the bernerhof inn. You must have the property owners written permission and or concent to use and or post photos of the inn anywhere. we do have local artists that display their art for sale inside the inn. you must have their written permision and or concent to use their pictures or videos.
We have a zero disrespect policy for employees and other guests, if your having a bad day or sompthing did not go your way please leave your attitude at the door. Rudeness, disrespect, foul language and attitudes are not tolerated on the property. If you feel the need to act in sutch mannor this is not the place for you. This is a fun loving enviorment, and we strive to meet each guests individual needs.

ARRIVAL TIMES

4:00 PM - 11:00 PM

If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT

At the time of booking, 50% of the reservation balance will be collected. Payment for all retail items and gift certificates will also be collected. Applies to: all reservations.

CHILDREN & PETS

Children are not allowed. Pets are not allowed.

CREDIT CARD SECURITY

Your credit card information is stored and processed securely.

SPIRITS

We are a state of NH regulated licensed facility to sell spirits at the pub. There for we must comply with the stste of NH liquoir comisioners office. ANY BEVRAGES IN ANY COMON AREAS OF THE INN AND ON THE DECK MUST BE PURCHASED FROM OUR PUB. PER STATE LIQUOR COMISSIONER

CHECK IN AND CHECK OUT TIMES

Check in: Arrival time is 4pm and after. IF your going to be later than 10 pm please let us know so we can make arangments for your later arival, Check Out: Check out time is 11am. Should you wish to leave a little later, please let us know and we will make every effort to accommodate your request.

ACTIVATIES

The bernerhof inn asumes no responability for anybody that uses the outdoor equipment. (ice skates, skis, snow shoes, etc) The equipment is use at your own risk. The trails and pond are not professionally maintained as a ice skating rink would be. We snowblow the pond and have fun in a 38x220 ft area. All equipment, trails and pond are use at your own risk. This is not the place to learn to iceskate or x country ski for first timers, as we don't have the nesasary equipment to help first time learners. We will keep the nightley fire stocked with wood. We are not responsible for anyone that touches the fire. When enjoying the fire watch for hot ambers as the wind can sometimes lift them from the fire and float in the air and land anywhere.

DAMAGES/NEGLECT

While accidents do happen, guests will be financially responsible for damage due to gross negligence.

ADDED EXTRAS

• Payment for retail items, gift certificates and bar purchases are collected at the time of purchase. We do not do room charges for the pub as they are separate entities.

PET'S

We do not allow pets at this time.Service animals are welcome with preoper documentation and vacinations. You as the pet owner are financialy responasble for any damages to the property or people from your pet.

CHECKING IN EARLY

As noted in several areas check in is 4 PM and after. We have very busy scheduels here at the inn. The door does remain locked untill 4pm as we may be out getting suplies for the inn. If your staying with us for several days we provide you with a door code for you to enter the building at any time during your scheduled stay. We need 48 hours notice in advance for earley check in. please time your travels acordingley if you shall arrive a bit early we will try and acomidate you but no guarantees. If your attending a wedding or function that requires you check in earky to get ready its your responasbility to let us know ao we can plan acordingley to our work load.

BERNERHOF INN POLICIES